FAQ’s

We offers a very flexible Return & Exchange policy. If you are not satisfied with the order, you can easily return/exchange the product using our website. However, there are few basic rules to eligible:

1. Product has to be original & unused State
2. Request has to be raised within 7 days of Delivery

• Login to Raj Dharma Silk Website
• Go to My Orders
• Select Product which you want to Return/Exchange
• Click Return/Exchange Button
• Submit Product Photos and Bank Detail for Refund

Below are the Return/Exchange condition for User out side India

• You have to raise return/exchange request by sending us email at support@rajdharmasilk.com within 7 days
• Email must contain Order ID, Return/Exchange Reason, Recieved Product Photos/Videos
• You have to send back the product to our wearhouse by your courier responsiblity
• Further Refund or Exchange process will be proceed after product reach to our Warehouse

It is very simple to Cancel the Order, Just Go to My Orders and Select the Product which you want to cancel and click on the Cancel Request order button.

If product is not already shipped, Yes you can change the shipping address. In that case you have to fill Contact Form with Order Id.

We will send you sms/email notification about Order status and you can also check order status in our website just click on My orders link, you can track your shipment as well.

1. You will get SMS about Order Confirmation
2. You will get email about Order Confirmation
3. If you didn’t get above notification, you can check My orders page, if any orders showing there it means your Order confirmed

Generally, 4 to 6 Business Days for Order from India & 10 to 15 Business Days for order out side India.

Free shipping all over India.

All the items are delivered through our logistics partner EKART, DELHIVERY, FedEx, ECOMEXPRESS, INDIA POST etc.

Surat,Gujarat-India.

Yes, You will be notified by SMS/Email, You will Tracking info as well.